About Pupuru Mobile
Pupuru International Inc. offers mobile Wi-Fi service for travellers in Japan and SIM Card. Pupuru International Inc. is one of the ISPs (Integrated Service Provider) in Japan and supplies comprehensive communication services.
Reservation
You can make a reservation with their website.
You need to put your request three days prior to the pick-up date.
They may accept an urgent request with a call or e-mail one day prior to the rental schedule date.
Cancelation
You can cancel your reservation 4 days prior to the usage start date without any compensation fee.
3,000 Japanese Yen would be charged to you after the cancellation due date.
Pick up of wifi router
You can pick the wifi router up at the counter at major airports.
- Haneda International Airport
You need to go to the JAL ABC counter at the arrival lobby.
- Kanasai International Airport
You need to go to the JAL ABC counter(1F).
- Chubu Centrair International Airport (currently closed)
Yamato transport, 1st floor 6:30 -21:30 (Monday – Friday)
Check airport counter business hours.
Return of wifi router
You can return the package to the mailbox.
Pupuru prepares a prepaid envelope to put the wifi unit.
Just put the package into the envelope and put it in a mail post.
It is one choice to return it at an airport when you are returning by air.
Every airport has at least one post.
Another choice is a post in town. Posts locate anywhere in Japan
Wifi router rental price (Pupuru Mobile)
Plan A for high speed- 500 Japanese Yen/day (excluding tax) Now special half price of normal price of 1,000 JPY!
Ultra-high-speed WiFi router and good for city area
It is useful to watch movies sometimes. They use SoftBank HWS11.
It is recommended to use the wifi device in Tokyo, Nagoya, Kyoto, Osaka, Sapporo and City areas
Plan B for wide area support 900 Japanese Yen/day (excluding tax) Now special discount on normal price of 1,000 JPY!
Wider coverage and good for suburban areas
Excellent Wi-Fi with a high communication speed and wide area. AU network HWD11
Recommended for Throughout Japan usage
Additional fee
They will charge 1,000 Japanese Yen as a shipping fee.
Option
A set of wifi router consists of a router, an AC adapter, a USB cable, an English manual and a returning envelope in a small pouch.
You may need an extra portable battery.
Mobile battery costs you 50 Japanese Yen/day and can charge the wifi router 3 times.
The battery life of the wifi router is told 8 hours. It is a point to think whether you should take it or not.
Insurance
In a case of loss, theft or damage of devices, you are supposed to have a responsibility for all lost or damaged during the rental period.
For those worried about losing or damaging the device. There are two types of insurance:
A) Standard Insurance 100JPY/day
B) Premium Insurance 300JPY/day
| Price | Coverage Rate | Damaged | Lost | |
| A) Standard Insurance | 100JPY/Day | 50~80% | 8,000 JPY | 20,000 JPY |
| B) Premium Insurance | 300JPY/Day | 100% | 0 | 0 |
| No insurance | 0 | 0% | 40,000 JPY | 40,000 JPY |
Daily data limit
Unlimited data with AU or SoftBank network
Using LTE 4G network
Payment method
Credit card only
VISA, JCB, MasterCard, American Express, Diners Club
Number of devices be connected to one wifi router?
10 devices
Contact
Telephone number: + 81-3-3560-9566)
support@pupuru.com
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